Website Terms of Use
The rules that apply when you access and use londonsam.org.uk.
Last updated: 25 July 2026.
1. Acceptance of these terms
By using this website, you agree to these terms. Stop using the website if you do not agree with them.
2. Information and availability
Product descriptions, flavours, prices, dietary indicators, service areas and availability may change. Website content is general information and does not by itself create a binding offer. A service or order is confirmed only through the applicable written confirmation and agreed terms.
3. Allergens and dietary information
Recipes, suppliers and preparation conditions can change. Dietary labels describe the intended recipe but may not eliminate cross-contact risk. Customers with allergies or medical dietary requirements must request current product-specific information before ordering and make their own informed decision.
4. Nutrition and health information
General discussions of sugar, dairy, gluten or ingredients are educational and do not constitute medical or dietetic advice. Seek advice from a qualified professional for personal health decisions.
5. Intellectual property
Unless otherwise stated, the text, branding, logo, illustrations, page composition and original materials on this website belong to London Sam’s Ice Cream or are used with permission. You may view and print pages for personal, non-commercial use. You must not reproduce, republish, sell, scrape or create misleading derivative materials without permission.
6. Acceptable use
You must not interfere with the website, attempt unauthorised access, introduce malicious code, conduct excessive automated requests, impersonate another person, or use the website for unlawful, fraudulent or abusive activity.
7. External services
Email links and any future third-party services are operated independently. Their terms and privacy notices apply when you use them. A link does not necessarily imply endorsement.
8. Liability
The website is provided on an “as available” basis. Nothing in these terms excludes liability that cannot lawfully be excluded. Subject to that limitation, London Sam’s Ice Cream is not responsible for loss caused by reliance on outdated or incomplete general information, temporary unavailability, or third-party systems outside reasonable control.
9. Indemnity
You are responsible for losses reasonably arising from your unlawful misuse of the website or infringement of another person’s rights.
10. Governing law
These terms are governed by the laws of England and Wales. Courts with lawful jurisdiction in England and Wales may hear disputes, without affecting any mandatory consumer rights that apply where you live.
11. Changes and contact
These terms may be revised from time to time. Questions may be sent to hello@londonsam.org.uk.